HP 5y 9x5 PaperCut MF EMEA MM Commercial MFD Embedded 10+ Device License SW Support – photo 1
Out of Stock / Please Enquire ETA
HP INC.

HP 5y 9x5 PaperCut MF EMEA MM Commercial MFD Embedded 10+ Device License SW Support

R7,656
incl. VAT: R8,804
  • Stock: Out of Stock / Please Enquire ETA
  • Brand: HP INC.
  • Model: U17K3E
  • Weight: 1 kg
  • EAN:
  • Product code: 1019235
Please Inquire
R7,656 incl. VAT: R8,804
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Key features

  • Access to technical resources
  • Problem analysis and resolution
  • Escalation management
  • Software product and documentation updates
  • License to use and copy software product updates
  • Installation advisory support
  • Software features and operational support
  • Remote access
  • Problem isolation
  • Access to electronic support information and services
  • Coverage window

Description

HP Software Support Service provides comprehensive software services for HP software and selected HP-supported third-party products.
HP Software Support Service also provides access to HP technical resources for assistance in resolving software implementation or operations problems.
HP releases updates to software and reference manuals as soon as they are made available. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. HP Software Support Service also includes the license to use software updates for each system, socket, processor, processor core, or end user software license, as allowed by the original HP or original manufacturer software license terms.
In addition, HP Software Support Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.

Specifications

Supplier features
Support type Remote software assistance
Place of service Remote
Warranty coverage In warranty
Coverage details Standard workdays - 9 hours
Duration 5 years
Response time Next available agent
Service method Phone
Additional information 10+ licenses
Care Pack type Electronic
Coverage period (months) 60
Warranty type S
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