HP 3y 9x5 AC Print 100-499 Lic SW Support REQUIRED for each software license purchased. – photo 1
Out of Stock / Please Enquire ETA
HP INC.

HP 3y 9x5 AC Print 100-499 Lic SW Support REQUIRED for each software license purchased.

R4,146
incl. VAT: R4,768
  • Stock: Out of Stock / Please Enquire ETA
  • Brand: HP INC.
  • Model: UA0E5E
  • Weight: 1 kg
  • EAN:
  • Product code: 1019044
Please Inquire
R4,146 incl. VAT: R4,768
We will email you when the product is back in stock.
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Key features

  • Access to technical resources
  • Problem analysis and resolution
  • Escalation management
  • Software product and documentation updates
  • License to use and copy software product updates
  • Installation advisory support
  • Software features and operational support
  • Remote access
  • Problem isolation
  • Access to electronic support information and services
  • Coverage window

Description

HP Software Support Service provides comprehensive software services for HP software and selected HP-supported third-party products.
HP Software Support Service also provides access to HP technical resources for assistance in resolving software implementation or operations problems.
HP releases updates to software and reference manuals as soon as they are made available. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. HP Software Support Service also includes the license to use software updates for each system, socket, processor, processor core, or end user software license, as allowed by the original HP or original manufacturer software license terms.
In addition, HP Software Support Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.

Specifications

Features
Service time (hours x days) 9x5
HP segment Business, Enterprise
Supplier features
Support type Remote software assistance
Place of service Remote
Warranty coverage In warranty
Coverage details Standard workdays - 9 hours
Duration 3 years
Response time Next available agent
Service method Phone
Additional information 100 - 499 licenses
Care Pack type Electronic
Coverage period (months) 36
Warranty type S
Logistics data
UNSPSC-code 81111818
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